Checked in, and never lost
A machine can come in at any location — the counter, a branch, or picked up on a route — and custody follows it from the moment it's checked in until it's back in the customer's hands. "Where's my welder?" always has an answer.
Jobs land in the shop pool, technicians pull from their own queues, and the shop dashboard shows where every machine stands — waiting, in progress, waiting on parts, or ready.
One ticket for the whole job
Diagnostics, the customer's reported problem, parts, and labor all live on the work order. Labor is priced from your rate menus so every tech bills the same job the same way, and parts are relieved from inventory like a sales order — if the shelf is short, the line flags backordered and a purchase order is one click away, grouped by vendor.
When you invoice, revenue, sales tax, and cost of goods sold post to the ledger together. Gross margin per job is real, not estimated.
Warranty work that pays you back
When a job is under warranty, bill the warranty provider and the customer on the same work order — the covered portion to the provider, anything outside coverage to the customer. Reimbursement comes back as a provider invoice or a vendor credit, so warranty labor stops being work you quietly eat.
A calendar the whole shop can see
Service calls are scheduled onto a technician calendar. Dispatchers see every tech's day side by side and drag jobs to reschedule; each technician sees their own queue. No whiteboard, no double-booked afternoons.
Quote it before you fix it
Write a repair quote with the parts and labor the job needs, send it from your own company email, and convert the approval straight into the work order. The customer knows the number before the wrench turns.
Deliveries that prove themselves
Load trucks, route the day's stops, and give drivers their list on a phone or tablet. At each stop the driver captures a signature, the GPS location, and a photo — so “we never got it” conversations end with a picture of the pallet on their dock.
See it running your operation.
A 30-minute walkthrough on your workflows — no obligation, no setup fee.